Terms of Service

Effective Date: 5/29/2025

Last Updated: 5/29/2025

1. Acceptance of Terms

By accessing or using Patient XP's digital consent and patient education platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Patient XP provides a digital platform for:

  • Electronic consent form management
  • Pre-operative education and walkthroughs
  • Patient-provider communication
  • Support community access
  • Surgical journey tracking

3. User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Medical Disclaimer

IMPORTANT:

Patient XP is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our Service.

5. Consent Forms

By using our digital consent features:

  • You acknowledge that electronic signatures are legally binding
  • You agree to receive and sign consent forms electronically
  • You understand that you have the right to receive paper copies
  • You confirm that all information provided is accurate

6. Privacy and Security

Your use of our Service is also governed by our Privacy Policy. We are committed to maintaining HIPAA compliance and protecting your personal health information.

7. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose
  • Impersonate any person or entity
  • Share your account credentials with others
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service
  • Upload malicious code or viruses
  • Collect or harvest user information
  • Use the Service to send spam or unsolicited communications

8. Intellectual Property

All content, features, and functionality of the Service are owned by Patient XP or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without prior written permission.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PATIENT XP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify and hold harmless Patient XP and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms, please contact us:

Patient XP Legal Department

Email: legal@patientxp.org

Phone: 1-800-XXX-XXXX

Address: [Your Address]